SERVICES WE OFFER
We strive to keep an open dialogue with our agent to address their concerns as
quickly as possible and to work with them in investigating chargebacks or suspicious activities
with the aim of making sure their merchants do not unduly suffer downtime or withholding of
funds.
Our services include:
Application Evaluations/Underwriting.
Risk Management.
Chargeback Service.
Merchant Service and Support.
Merchant Reporting.
Available On-Line Application.
We have a staff dedicated to risk management operations, which
encompasses underwriting new accounts, monitoring and investigating merchant account activity
for suspicious transactions or trends and avoiding or recovering losses. Effective risk management
helps us minimize merchant losses for the mutual benefit of our merchant customers as well as
ourselves. Our risk management procedures also help protect us from fraud conducted by our
merchants. Our cumulative knowledge and experience in dealing with attempted fraud, established
by necessity as a result of our longstanding focus on higher risk market segments, has resulted in
the development and implementation of our risk management and fraud prevention procedures and systems.
iPayment, Inc. is a registered ISO/MSP of Wells Fargo Bank, N.A., Walnut Creek, CA American Express requires separate approval.
Copyright ® 2003 iPayment, Inc. All Rights Reserved.
