EXECUTIVE TEAM

MEET THE TEAM

Results Focused. Industry Experts.

With direct accountability to iPayment’s Board of Directors, the Management Committee maintains overall responsibility for all key areas of the organization including finance, operations, human capital and legal. Working with the Leadership Team, the Management Committee sets the strategic vision for the Company along with overarching annual objectives.

Management Committee

O.B. Rawls, IV

President and Chief Executive Officer

O.B. is an accomplished executive with a demonstrated record of success in the payments, banking and technology sectors. As CEO and President of iPayment, he is responsible for setting the vision and strategy for the organization to achieve annual growth and exceed revenue objectives.

 

Prior to joining iPayment in 2016, O.B. served as the Senior Vice President and General Manager, Partner Solutions, First Data. His expansive career also includes executive leadership roles with Hypercom, Caredata, Unified Merchant Services and Bank of America. O.B. holds an MBA from Queens University of Charlotte and a BS in Social Work from East Carolina University.

David J Cronin

Executive Vice President and Chief Human Resources Officer

Dave is a strategic minded business professional with more than 30 years of experience in human capital management and organization change. Upon joining the Company in 2011, he immersed himself fully in assessing, planning and leading significant cultural and talent transformation throughout the organization. Additionally, Dave developed management and leadership programs that have increased significantly the levels of employee engagement and retention.

 

Prior to joining iPayment, Dave held numerous senior level positions within the healthcare industry including Cape Cod Healthcare, where he transformed traditional human resource functions into a best-practice, business advisor model. He holds an MS in Leadership from Northeastern University and a BS in Engineering from the United States Military Academy at West Point, NY. Dave is also an adjunct faculty member in the School of Management at California Lutheran University and a certified senior professional and active member of the Society for Human Resource Management (SHRM).

Robert Purcell

Executive Vice President and Chief Financial Officer

Robert is an accomplished financial executive with more than 20 years of progressive experience, consistently recognized for achieving outstanding results growing revenues, streamlining costs, and developing efficiencies throughout various complex functions. Joining iPayment in 2012 as SVP, Finance, Chief Accounting Officer and Treasurer, Robert was promoted to CFO in 2016.

 

Robert’s vast experience includes senior leadership roles with Intuit Financial Services, 12 years of progressive growth with Amgen and earlier accounting roles at Deloitte. He earned his MBA from the University of Southern California as well as a BS in Business Administration from California State University, Northridge, and he is a licensed CPA in California. While at Amgen,

Robert served on the Board of Providence Children’s Hospital.

Philip Ragona

Executive Vice President and General Counsel

Phil has a highly-distinguished legal career that spans more than 20 years. Prior to re-joining the iPayment team in early 2017, Phil served as Executive Vice President and General Counsel for Lighting Science Group, a global leader in next-generation LED lighting solutions.

 

Phil’s legal career began in private practice in 1992, where he worked for more than 10 years, serving as an associate attorney with both Paul, Hastings, Janofsky and Walker LLP and Cahill Gordon & Reindel LLP. In 2002, Phil made the move to in-house corporate attorney, joining Atrium Corporation as Senior Vice President and General Counsel, a role he held for more than nine years prior to joining iPayment in 2012 as Senior Vice President and General Counsel.

 

Phil earned his JD from Columbia University School of Law and a BA in Political Science from the University of California, Los Angeles. Phil is a member of the New York State Bar Association and the State Bar of Texas.

Leadership Team

Greg Castro

Vice President, Business Development

Greg is a seasoned business development and payments professional with more than 18 years of experience in channel management and development, creation and management of strategic partnerships, sales, and operations.

 

Prior to joining iPayment in 2016, Greg served as Senior Vice President, Sales and Marketing for SilverEdge where his responsibilities included growth and development of regional sales, direct sales, channel distribution efforts, association partnerships, agent & ISO program development, brand management, outreach/marketing efforts, and in-house creative services. Prior to SilverEdge, he spent nearly five years with Vantiv Integrated Payments, formerly Mercury Payment Systems, leading channel development and agent and partner development. His vast payments experience also includes senior business and partner development roles with First Horizon Merchant Services and TSYS, formerly Vital.

Michael Cohen

Vice President and Assistant General Counsel

Michael brings over 20 years of corporate counsel and litigation experience to his role with iPayment, where his primary responsibilities include advising as to legal issues and reviewing, negotiating and preparing a variety of legal contracts including suppliers, industry partners, and referral agreements across all internal departments; finance, marketing, sales and information technology.

 

Prior to joining iPayment in 2014, Michael served as Counsel for First Data Corporation, where he worked for over 13 years. During his tenure with First Data, he was a six-time recipient of the Center Stage award, recognized by senior management and peers for outstanding achievement. Early in his career, Michael served as a litigator, owning his own practice for several years.

 

Michael earned his JD from the University of San Diego School of Law and he also holds a BA in Political Science from San Diego State University.

Mark D’Ambrosio

Senior Vice President, Direct Sales

Mark brings more than 15 years of direct sales and affiliate marketing experience to his role with the Company. His career in payments began in 2004 when he joined Flagship Merchant Services as a direct sales representative. As the organization experienced accelerated growth, Mark’s leadership, motivational and training skills were quickly recognized and he was promoted to Director of Sales, where he helped build one of the leading inside sales organizations in the industry.

 

After iPayment acquired Flagship Merchant Services in May 2012, Mark was promoted to Senior Vice President, Sales, where his responsibilities include day-to-day management of direct sales activities across multiple teams as well as an indirect, agent focused business unit.

 

Mark holds a BA in American Studies from Colby College. He is also an active volunteer in his local community, serving on the Board of Directors of the Viking Pride Organization.

Guy DiMaggio

Senior Vice President, Operations

Guy is a highly qualified executive with decades of experience building and leading world-class operations and customer service teams. As SVP, Operations, he is responsible for leading all service functions in support of our merchants and partners; including customer service, technical support, partner support, asset management and deployment, customer retention, and petroleum card operations.

 

Prior to joining iPayment in 2013, Guy served as Senior Vice President of Integration and Indirect Business Channel for Vantiv. He also spent over nine years in progressive executive roles, working globally for Western Union. Guy earned his MBA from the University of Denver, Daniels College as well as a BA in Communications from Shippensburg University.

Pete Embs

Vice President and Business Unit Head, Petroleum Card Services

Pete joined the PCS team in early 2017 after serving as Director of Revenue and Financial Planning for iPayment, Inc., PCS’ parent Company, for five years. He began his payments career with WorldPay, where he spent nine years, holding several positions in and around sales management and finance, including VP, Planning and Productivity Management.

 

Pete is a graduate of Georgia State University, where he earned his MBA and Virginia Tech, where he earned a Bachelor of Science degree in Finance.

Wimbish Potter

Vice President, Solutions Delivery

Wimbish is a product management and marketing leader with 20 years of experience translating business initiatives and product marketing strategies into bottom-line results. Joining iPayment in 2016, she is responsible cross-channel commercialization and go-to-market activities for all of iPayment’s products and solutions.

 

Prior to joining iPayment, Wimbish spent over six years in various marketing and product management roles with First Data, most recently serving as Director, SMB Suite Distribution Management, where one of her many responsibilities was the overall commercialization and sales strategy for Clover. During her tenure with First Data, she was recognized with the Center Stage Award and multiple Bravo Awards, for her consistently excellent contributions. Earlier in her career, Wimbish ran a successful consulting practice for over a decade, working with Fortune 500 customers including Mercedes-Benz, Intercontinental Hotels, Lowe’s Home Improvement, Publix and The Coca-Cola Company.

 

Wimbish is a graduate of George Washington University, Mount Vernon College, where she earned her BA. She’s also an active member of the Technology Association of Georgia.

Jenn Reichenbacher

Vice President, Marketing

Jenn is an accomplished marketing professional with more than 20 years of experience in communications, branding, product marketing, and advertising. As VP, Marketing and Product Delivery for iPayment, Jenn is responsible for marketing and product delivery from strategic development to market research to go-to-market planning and execution.

 

Prior to joining iPayment, Jenn served as Senior Director, Corporate Marketing for Cayan, where she led content and channel marketing as well as corporate branding. During her tenure with Cayan she drove the company’s yearlong re-branding and identity development initiative. Her vast marketing experience also includes leadership roles with Keurig, RE/MAX and Mobility Services International.

 

Jenn is a graduate of Syracuse University where she earned her Bachelor of Science degree in Finance. She is an active member of the Electronic Transactions Association, serving as vice-chair of the communications committee and member of the Retail Technology Committee.

Christa Shook

Senior Vice President, Major Partnerships

Christa has been with iPayment since its inception. In her 20 plus years with the organization, she has held a wide variety of roles, honing her skills and continuously expanding her depth of knowledge in payments, partnerships and specialized support throughout her career.

 

In her role as SVP, Major Partnerships, Christa leads a team of experienced professionals focused exclusively on helping iPayment’s ISO partners grow their portfolios and extend their earnings potential. She and her team act as an extension of the ISO partner, providing critical input in the areas of strategic planning, problem solving, product expansion, training and profitability analysis.

Denise Tahali

Senior Vice President, ISO and Direct Agent Sales

Denise is a skilled veteran in payments and financial services with more than 26 years of experience in sales, sales leadership and client management. She’s built, redesigned and reengineered numerous direct and indirect sales organizations, both domestically and abroad, each time exceeding goals and expectations.

 

Prior to joining iPayment, Denise spent 14 years with First Data Corporation, most recently serving as Vice President, Partner Solutions. During her tenure with First Data she held several sales leadership roles including FDMS Director UK Sales and FDC RSA Southeast Sales Team.

 

Denise has been recognized throughout her career with numerous accolades including the 2015 First Data Way Award, which is awarded annually to one individual out of more than 23,000 employees. She also received the 2007 First Data Product Cornerstone Award, was a seven-time President’s Club Winner (First Data) and was named Merchant Services Employee of the Year award during her tenure with SunTrust Bank.

Jennifer Terrill

Senior Vice President and Chief Information Officer

Jennifer joined iPayment in 2014, after holding several executive level information technology and security roles with industry-leading companies including True Religion, Frederick’s of Hollywood, Digital Insight and XP Systems. In her role as CIO, she is responsible for leading the organization’s information technology team including product development, infrastructure and technology architecture, and security.

 

Throughout her 25-year career, Jennifer has successfully lead enterprise application, infrastructure, project management, security, and software development teams. She holds a BS degree in Computer Science from Cal Polytechnic University, Pomona, and also earned a Certified Information Systems Security Professional (CISSP) credential in 2011. In 2013, Jennifer was named Enterprise CIO of the Year by the Los Angeles Business Journal.

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